Management Summary

Bob and Mary Wilson, co-owners of Valley Airporter, both perform management duties. Mary is the office manager and bookkeeper. She supervises the office staff and oversees the customer service.  Bob supervises and schedules the shuttle drivers and is responsible for vehicle repair and maintenance.

6.1 Personnel Plan

The staff for Valley Airporter is as follows:

• Office manager
• Shuttle manager
• Full-time drivers (3)
• Part-time drivers (2)
• Office staff (2)